Privacy Policy

Effective Date: August 1, 2026

Privacy Policy for Cha Cha’s House

At Cha Cha’s House, your privacy matters to us. We are committed to protecting the personal information of our donors, volunteers, community members, partners, and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or interact with our organization.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Donation information
Volunteer applications
Event registrations
Messages submitted through our contact forms
Newsletter subscription information

We may also automatically collect certain technical information such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Cookies and website analytics

How We Use Your Information

Cha Cha’s House may use your information to:

Respond to inquiries
Process donations
Register volunteers
Communicate about programs and events
Send newsletters and updates
Improve our website and services
Comply with legal obligations
Maintain organizational records

We only collect information necessary to support our mission and better serve our community.

Donation Security

If you make a donation through our website, payment information is processed through a secure third-party payment processor. Cha Cha’s House does not store your complete credit card or banking information on our servers.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission is completely secure, we are committed to maintaining appropriate security measures to protect your information.

Sharing Your Information

Cha Cha’s House does not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers who assist in operating our website or nonprofit activities, or when required by law.

Cookies

Our website may use cookies to improve your browsing experience, understand website traffic, and enhance website functionality.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Email Communications

If you subscribe to our newsletter or updates, you may receive emails regarding:

Community events
Volunteer opportunities
Fundraising campaigns
Organization news
Program updates

You may unsubscribe at any time using the link included in our emails.

Third-Party Links

Our website may contain links to third-party websites. Cha Cha’s House is not responsible for the privacy practices or content of those external websites. We encourage visitors to review their privacy policies.

Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental or guardian consent.

If we become aware that such information has been collected unintentionally, we will promptly delete it.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information, subject to legal obligations
Opt out of marketing communications
Ask questions about how your information is used

To exercise these rights, please contact us.

Changes to This Privacy Policy

Cha Cha’s House may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Cha Cha’s House
San Diego, California

Email: privacypolicy@chachashouse.org

Phone: (619) 986-0926

Website: www.chachashouse.org

Our Commitment

At Cha Cha’s House, we believe trust is built through honesty, transparency, and respect. We are committed to protecting your privacy just as we are committed to serving our community with compassion, dignity, and integrity.

Thank you for supporting the mission of Cha Cha’s House. Together, we are creating a community where hope truly begins at home.